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TERMS & CONDITIONS

Upon booking with SASCO Apartments you are deemed to have read and accepted the following T&Cs.

 

Booking Confirmation

  • Your booking is confirmed only after full payment, a damage deposit and photo ID are received. 

 

Payment

  • Full payment is due in aline with the cancellation policy - please review your booking confirmation for the cancellation period.

  • Bookings made within the cancellation period timeframe of arrival must be paid in full at the time of booking.

  • Failure to pay by the payment date deadline will result in cancellation.

  • We accept card payments in GBP only – no cash - Mastercard or Visa Debit.

  • The booker must be 18+ and the cardholder.

 

What’s Included

  • Short-term holiday rental includes utilities (water, gas, electricity), Wi-Fi, clean linen, and towels. No items may be removed from the property; missing or damaged items will be charged.

 

Check-In/Out

  • Check-in: 16:00PM - 20:00PM (this is a contactless check in, please contact us to let us know if you’re arriving at 20:00PM).

  • Check-out: up until 10:00AM

  • Early check-in/late check-out: £24.00 per apartment (must be arranged and paid for in advance).

  • Early check in extends check in from 4PM to 2PM (3PM to 1PM for 1 bedroom apartments)

  • Delayed cleaner access: £20 + VAT per hour, per cleaner.

  • Late check-out past 13:00 PM may incur a full-night charge - if you have not vacated the apartment by 13:00PM, the cost of the next night will be charged from the damage deposit.

  • Lost keys: £100 + VAT charge.

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Cleaning

  • Leave the property clean and tidy.

  • Remove rubbish and fridge contents.

  • Excess cleaning required or delays due to guest faults will incur additional charges from the deposit.

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Emergency Contact

  • Emergency out-of-hours line (5:00 PM – 9:00 AM) is contactable on 01253 531 534.

  • Non-emergencies may incur a call-out charge of £30–£60 + VAT per hour.

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Cancellation

  • Please review your cancellation policy within your booking confirmation, each property varies in cancellation periods.

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Damage and Misuse

  • Guests are liable for damage, theft, or excessive mess. Charges will be deducted from the damage deposit with evidence provided. This includes blockages, appliance misuse, or damage to furnishings and fittings.

 

Termination

Sasco reserves the right to cancel bookings due to:

  • Abusive behaviour

  • Property damage or smoking

  • Rule violations

  • Exceeding occupancy

  • Noise complaints 

 

Noise & Conduct

 

  • Quiet hours: 11:00 PM – 7:00 AM

 

  • Before 11:00PM, we will issue 3 x warnings following noise complaints from neighbouring properties. If you do not keep the noise down after 3 x warnings, before 11PM, your booking will be terminated and you will be vacated from the property.

  • After 11:00PM, within the quiet times, we will issue 1 x warning following a noise complaint, if the noise continues after the 1 x warning, your booking will be terminated and you will be vacated from the property.

 

  • This will result in eviction and full deposit loss.

 

Occupancy Limits

  • No more than the stated number of guests may stay without written approval. Sasco will refuse entry if this is breached, and will terminate your reservation if more than the allowed occupancy is within the property. All guests will be removed.

 

Wi-Fi

  • Wi-Fi is provided free but not guaranteed. We cannot support device-specific issues.

 

Parking

  • Parking varies by property (see listing/check-in info).

  • Lost permits: £60 charge, or return within 3 days to avoid fee.

  • If permit loss causes other guests to pay for parking, their parking costs will be deducted from your damage deposit / charged to yourself until the permit is returned.

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Complaints

  • Report any issues immediately. Post-stay complaints will not be accepted. Contact: admin@sascouk.com | 01253 531 534 

 

Damage Deposit

  • Paid before arrival (Mon–Fri) with valid card & matching photo ID.

  • Refunded the next working day after departure (subject to checks).

  • Smoking, noise complaints, maintenance fee's caused by guests, additional charges or damage will result in loss of deposit.

  • Additional damages beyond deposit amount will be charged to the same card used.

 

FY Postcode Bookings​

  • For any FY PostCode bookings, all damage deposits will be set at £500 no matter the property, Proof of Photo ID is required for all bookings and guests from Blackpool or with an FY PostCode are required to pay a £500 damage deposit.

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  • Applies to all Blackpool/FY postcode guests.

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Hirer’s Responsibility

  • Keep access codes secure.

  • You’re responsible for any damage, loss, or theft.

  • Follow house rules and be respectful to neighbours.

 

Owner’s Rights

  • Access the property if needed for inspection or maintenance.

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Liability

  • Sasco is not liable for personal injury or loss of personal belongings during your stay.

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