Alexandra is the Managing Director of Sascouk. Alexandra takes care of the whole entire operation of Sascouk Limited, Sascouk Linen Hire Limited, Sascouk Commercial Cleans Limited, Sascouk Interiors Limited and manages the teams that are in each business. Alexandra’s main focus is communicating with new landlords, bringing them on board and current landlords making sure everything runs smoothly. Alexandra has been working in Serviced Accommodation for a number of years and also has a 2 year background in Residential Letting. Alex’s job description is forever ending as she lives and breathes Sasco. She is never off the clock and is always at your service from just a call away. She would be more than happy to have a call with you to talk you through the depth of what she actually does as this page would go on forever!

Emma is the manager for the cleaning team here at SASCO. Emma creates a weekly cleaning rota which is constantly monitored to allow guests extras like early check-ins and late check-outs to keep them satisfied. Emma conducts regular spot checks to ensure cleaner quality meets both yours and our standards. On top of this she will also inform landlords of any wear and tear in the property overtime and will show these in the Whatsapp chat so that they are fully aware of any issues in their SA at all times.

Amy is the backbone and in charge of managing the team / office and reports directly to Alexandra, working closely with her to make sure all areas of the team are working to the high standards we expect. From handling the entire onboarding process such as organising property visits, getting properties live on all the different platforms, creating property descriptions, as well as communicating with our channel manager and landlords alike plus much more. She ensures that there is effective communication with every customer, either through her messaging customers directly or delegating the tasks to our receptionists. Amy also keeps on top of all WhatsApp groups to make sure that landlords are happy. Amy will also book in and manage any maintenance needed for SA’s and ensure that all SA’s have all legal requirements like fire certifications. Amy will also overlook all reviews and act on negative ones accordingly.

Madysen and Dawn are our team's receptionists. They handle the customer's journey right from the very beginning of their booking, to ensure that all guests are managed well. Providing excellent customer satisfaction through communicating to them and providing the correct check in details. They ensure that damage deposits and any other additional charges or legal requirements (Photo ID) are on our system before the customer arrives at the SA. They also ensure that all landlord occupancy sheets are up-to-date with new bookings and cancellations. They will also push for guest reviews, calling all previous guests that have stayed with us and asking for feedback on their stays. Notifying landlords of both positive and negative reviews. They also handle all third party messages such as airbnb, booking.com etc & ensure all guests are satisfied with the service they receive from us from checking in to checking out.

Jonathan prepares all of the rent sheets for all SA’s. With this, he creates every invoice from cleans and ensures that landlords are being charged the correct amounts and ensures that any extras are recorded on here as well. Jonathan is forever bringing new and innovative ideas to the team, whilst ensuring all of our procedures and day-to-day runnings are operated with the most time effective solutions. He specialises in our excel spreadsheets, whilst generating the most appropriate algorithms for each spreadsheet that are used day to day by the Sasco team.